We Crave a
Partnership
Partnership is an overused term, most service providers promise it, fewer deliver.
When engaging with our client, it is vital that we create a feeling of trust and develop genuine relationships to enable deep collaboration, outcomes will be difficult to achieve unless we work together closely so for us partnership is real and critical.
We take the time to truly understand the clients organisation, key stakeholder objectives and overarching business strategy to ensure the underlying digital security strategy aligns to risk appetite, budget and resource constraints, threat profile and business objective.
if you want to explore how we do this, we’d be delighted to explain.
Effective
We ensure our service represents good value by being effective, ensuring the client knows what they are getting, setting expectations up front and delivering the right outcome first time.
Honest
We are honest with our client and ourselves and say things as they are, we don’t produce reports that shy away from the facts but we represent in context to the maturity and complexity of the organisation we assess.
Transparent
We are open and transparent always helping you to fully understand our process, what you can expect from us and how we benefit your organisation.
Driven
We work hard to achieve the right outcomes for our client, we are after all your security partner, it’s all we do so we ensure that we deliver to make you stronger
Client Charter
PUTTING YOU FIRST
We prioritise our clients above all else. We are committed to providing exceptional service and support to ensure that our clients' needs are always met. Our client charter outlines our dedication to delivering high-quality solutions and building long-lasting relationships with each and every one of our clients. We understand the importance of trust and transparency in all our interactions, and we strive to exceed expectations in every aspect of our work.
What our client can expect from us (our charter)
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Our client should expect the outcome to be clear and concise
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Our client should expect to be working with an experienced practitioner
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Our client should expect a service that is relevant and proportionate to their need
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Our client should expect artefacts that are full, complete and professionally delivered
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Our client should expect to pay a fair price
The importance of integrity
Our integrity is critical, we don’t take referral fees, we ensure that any supplier that is recommended is the best fit for your business not the one that gives us the biggest fee
